Grain
An AI meeting assistant that records, transcribes, and summarizes video calls, with sales-specific features like coaching, deal tracking, and CRM sync on paid plans.
Visit websiteWhat it does
Grain joins or captures video calls on Zoom, Google Meet, Microsoft Teams, and Webex, transcribes them, and generates AI summaries, highlight clips, and searchable notes. Paid tiers add sales-oriented features like AI coaching, deal boards, and CRM synchronization. It offers a botless desktop-capture mode as an alternative to a visible in-call bot, and integrates with Slack, Zapier, and AI assistants via MCP and API.
Ideal users
- Small-to-mid-size sales teams wanting Gong-like coaching at lower cost
- Customer success and product teams needing searchable meeting records
- Teams wanting to avoid a visible recording bot via desktop or botless capture
- Individuals and small teams needing free meeting transcription and summaries
Who should avoid it
- You need AI coverage for phone, SMS, WhatsApp, or email — Grain is video-meetings only
- You want a large enterprise-grade revenue-intelligence suite — a bigger platform may fit better
- You need the cheapest possible unlimited-transcription tool
Key features
- AI-generated summaries and searchable transcripts in 130+ languages
- Botless desktop and audio capture option, plus a visible Bot Capture mode
- Video clip creation from meeting highlights
- Chat with your meetings, a Q&A feature across past conversations
- CRM sync and workflow automation on paid tiers
- Deal boards, AI sales coaching, and topic trackers on the Business tier
- One-click export to Claude or ChatGPT, plus MCP Server and API access
Pros / Cons
Pros
- Genuinely usable free tier with unlimited meetings recorded
- Botless capture option avoids an intrusive visible bot
- No annual contract required — monthly or annual billing
- 30-day money-back guarantee
Cons
- Sales-focused advanced features are locked behind the Business tier
- Video-call only — no phone, SMS, or email intelligence
- Microsoft Teams feature parity versus Zoom or Meet may be more limited
- Pricing figures showed minor discrepancies across sources — worth reconfirming at signup
Pricing
Free — $15/seat/month billed annually ($19/seat/month billed monthly), Starter plan
Confirmed on grain.com/pricing: the Free tier offers unlimited meetings recorded, with capped AI summaries and highlights, plus free view-only seats. Starter is $15/seat/month billed annually ($19/seat/month monthly). Business is $29/seat/month billed annually (~$39/seat/month monthly), adding CRM sync and AI coaching; Enterprise is custom-quoted.
Typical workflows
- Sales reps auto-record and transcribe Zoom, Meet, or Teams calls, then pull AI summaries and coaching notes into Salesforce or HubSpot.
- Customer success and product teams capture user interviews and clip key quotes into shareable highlight videos.
Integrations
- Zoom, Google Meet, Microsoft Teams, Webex
- Slack, HubSpot, Salesforce
- Zapier, Notion
- Claude, ChatGPT, MCP Server/API
Privacy & security notes
Grain's bot is visible in the participant list and triggers an on-screen recording-consent disclaimer participants must acknowledge or leave the call. Grain states it does not sell user data, but legal responsibility for participant consent rests with the meeting host.
Frequently asked questions
Does Grain require a visible bot?
No — it offers both a visible Bot Capture mode and a botless desktop-capture option.
Is there a genuinely free plan?
Yes, unlimited recording with capped AI summary and highlight generation.
Does it work with Microsoft Teams?
Yes, per Grain's integrations page, though it's worth verifying current feature parity versus Zoom or Meet.
Is Grain only for sales teams?
No — the core notetaker works for any team; coaching and deal-tracking are sales-oriented and paid-tier only.
Best alternatives
Fireflies.ai
FreeAn AI meeting assistant that joins video calls as a bot to record, transcribe, and summarize conversations, then syncs notes and action items to other business tools.
tl;dv
FreeAn AI meeting assistant that records, transcribes, and summarizes video calls on Zoom, Google Meet, and Microsoft Teams, then pushes notes and insights into CRMs and other tools.
