Lindy

What it does

Lindy is positioned as a personal AI work assistant rather than a workflow-diagramming tool: instead of building a trigger-action automation step by step, you describe what you want done — “triage my inbox and draft replies,” “join this call and update the CRM afterward” — and Lindy plans and executes the task across your connected apps. That natural-language delegation model is its core differentiator from the rest of this category, and it’s built specifically around the recurring busywork of email, meetings, calendars, and CRM upkeep rather than general-purpose app-to-app data movement.

In practice, Lindy handles email triage and reply drafting in a user’s own voice, joins and takes notes on meetings, extracts action items, coordinates and reschedules calendar events, and updates CRM records like HubSpot and Salesforce based on what happened in a call or email thread. A library of more than 100 templates covers common starting points — lead research, customer support, recruiting coordination — and iMessage/SMS access means tasks can be delegated from a phone without opening a dashboard.

The tradeoffs are cost and visibility. Lindy’s entry-level plan starts well above the cheapest tiers of Zapier, Make, or n8n, and its usage-based, compute-intensity pricing means a complex research task costs meaningfully more than a simple email draft, which can make monthly costs harder to predict than a flat per-seat plan. It’s also less suited to arbitrary data-movement automation between arbitrary apps than dedicated connector platforms — Lindy is at its best on the specific, high-frequency knowledge-work tasks it’s built around, not as a general Zapier replacement.

Ideal users

• Salespeople, consultants, recruiters, and other roles with heavy email, meeting, and scheduling loads who want an assistant handling the busywork around those tasks
• People who prefer describing what they want done in natural language over designing a trigger-action workflow diagram
• Teams that want one AI assistant working consistently across email, calendar, and CRM rather than several narrow point tools

Who should avoid it

• You need a general-purpose app connector for arbitrary data-movement workflows — Zapier, Make, n8n, or Activepieces are built for that broader use case
• You want to see and edit every step of the underlying logic — Lindy is built around outcome delegation, not an explicit, inspectable workflow canvas like Gumloop or n8n
• You need the lowest-cost option for simple automations — Lindy's plans start well above the entry price of Zapier, Make, or n8n's free/self-hosted options
• You need HIPAA compliance, SSO, or audit logging on a lower-cost plan — those are gated to Lindy's custom-priced Enterprise tier

Key features

• Natural-language task delegation — describe the outcome you want and Lindy plans and executes the steps
• Email triage, prioritization, and reply drafting written in your own voice
• Meeting attendance, note-taking, and action-item extraction, plus calendar coordination and rescheduling
• CRM updates (HubSpot, Salesforce) and follow-up email generation without manual data entry
• iMessage/SMS access so you can delegate tasks to Lindy directly from your phone
• A library of 100+ templates for common use cases (email triage, lead research, meeting prep, customer support)

Pricing

Paid — $49.99/month (Plus plan)

Lindy's current lineup (2026) is Plus at $49.99/month (standard usage, up to 2 connected inboxes), Pro at $99.99/month (3x usage, up to 3 inboxes, computer-use for browser tasks, model selection), Max at $199.99/month (7x usage, up to 5 inboxes), and custom-priced Enterprise (adds SSO, SCIM, HIPAA, audit logs). All paid plans include a 7-day free trial with full Plus-level access; there is no permanent free plan. Pricing is usage/compute-based, so a simple task costs less than a complex one even within the same plan.

Typical workflows

• A consultant tells Lindy to triage their inbox each morning, draft replies to routine requests in their own voice, and flag anything that needs a personal response before it's sent.
• A sales rep has Lindy join every sales call, take notes, extract action items, and automatically update the CRM record afterward without manual follow-up.

Integrations

• Gmail and Outlook
• Google Calendar
• Slack and Microsoft Teams
• Zoom
• HubSpot and Salesforce
• Notion

Privacy & security notes

Lindy's assistant model requires broad read/write access to inboxes, calendars, and CRM records to function. Lindy states that personal information is never used to train AI models, data is encrypted in transit and at rest, and the company holds SOC 2 Type II, GDPR, and PIPEDA compliance. HIPAA compliance with signed BAAs, along with SSO, SCIM, and audit logs, is available on the Enterprise tier and not included on lower plans.