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AI Meeting Assistants

Fathom

An AI meeting assistant that automatically records, transcribes, and summarizes video calls on Zoom, Google Meet, and Microsoft Teams, and extracts action items.

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What it does

Fathom joins or records Zoom, Google Meet, and Microsoft Teams calls, producing a transcript and AI summary immediately after the call. Paid tiers add structured action items, follow-up-email drafts, conversational search across past meetings, and for sales teams, CRM field sync plus coaching scorecards. It’s positioned as a way to stay present in conversations instead of taking notes, retrieving specifics later through search rather than rewatching recordings.

Ideal users

  • Sales reps and account executives wanting CRM-synced call notes on the Business plan
  • Consultants, founders, and freelancers doing many client and prospect calls
  • Individuals wanting a genuinely usable free recorder and transcriber
  • Teams needing searchable meeting libraries and coaching scorecards

Who should avoid it

  • You need more than 5 advanced AI-templated summaries per month per person without paying
  • You need silent or undisclosed recording — Fathom always shows a consent notice
  • You want enterprise SSO or retention without budget for a custom-priced Enterprise plan

Key features

  • Automatic recording and transcription in 38 languages, unlimited storage on all plans
  • AI-generated call summaries, with 15+ advanced templates like BANT and Sandler on paid tiers
  • Action-item extraction and AI-drafted follow-up emails on paid tiers
  • Ask Fathom, a conversational search across past meetings
  • AI Scorecards for sales coaching on the Business plan
  • CRM field sync and Deal View for Salesforce, HubSpot, and Close on Business
  • Bot-free recording option alongside traditional bot mode

Pros

  • Free plan includes unlimited recording and transcription, not just a trial
  • 90-day money-back guarantee across paid plans
  • Bot-free recording option reduces meeting clutter
  • Always-on consent notice — no silent recording

Cons

  • Free plan's advanced AI summaries are capped at 5 calls/month
  • Per-seat pricing across Team and Business adds up, with 2-seat minimums
  • Enterprise features are locked behind custom, contact-sales pricing
  • Best sales-coaching features require the higher Business tier

Pricing

Free — $16/user/month billed annually ($20/user/month billed monthly), Premium plan

Team is $15–19/user (2-seat min), Business is $25–34/user (2-seat min), and Enterprise is custom; all paid tiers carry a 90-day money-back guarantee.

Typical workflows

  • Sales reps auto-join Zoom, Meet, or Teams calls, then pull AI summaries and action items into Salesforce or HubSpot without manual note-taking.
  • Consultants and founders record client calls and search a meeting library via Ask Fathom instead of rewatching recordings; sales managers use Business-tier scorecards and Deal View to coach reps.

Integrations

  • Zoom, Google Meet, Microsoft Teams
  • Gmail
  • Salesforce, HubSpot, Close
  • Slack, Asana, Notion, Zapier
  • Public API / MCP, ChatGPT, Claude

Privacy & security notes

Fathom always discloses recording via a toggleable pre-meeting consent email, an in-meeting bot or banner, or an in-chat notice on bot-free mode — there is no silent-recording mode. It cites SOC 2 Type II, GDPR, and HIPAA compliance in marketing.

Frequently asked questions

Is Fathom really free?

Yes — unlimited recording and transcription and basic summaries are free permanently; advanced templated summaries cap at 5 calls/month.

Does it require a visible bot?

No — it offers a bot-free recording mode alongside the traditional bot.

Will attendees know they're being recorded?

Yes — a consent email and/or in-meeting or chat notice is always shown; it cannot record silently.

CRM integrations?

Salesforce, HubSpot, and Close, with deeper sync on Business.

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